At Serenova, service is not just attentive—it’s intuitive. Our butlers are the quiet curators of your comfort, expertly attuned to your
preferences and daily rhythms, always present yet never intrusive.

Whether you’re starting your morning with a perfectly brewed local coffee, hosting a private dinner on the terrace, or settling into an evening bath prepared just the way you like it—your butler ensures every moment flows effortlessly. Working seamlessly alongside your personal concierge, they provide the personal touches that turn a stay into a story.

No detail is too small, no request too refined. From caring for children with warmth and playfulness to arranging thoughtful table settings
for an intimate celebration, Serenova butlers elevate everyday moments into serene rituals.

As you unwind in your residence or on a garden terrace overlooking Kigali’s hills, your butler will anticipate your needs—refreshing
towels, serving your favorite drink, or preparing a tranquil setup for a journaling session or in-room wellness experience.

Trained to the highest standards and deeply rooted in our philosophy of thoughtful.