Housekeeping & Property Care | Serenova Retreats – Kigali

At Serenova, our commitment to excellence is reflected in every polished surface, every perfectly placed detail, and every breath of fresh
Rwandan air that fills your space. As the exclusive caretakers of each residence, we know our homes intimately—and care for them as
lovingly as we welcome our guests.

Our in-house housekeeping team works quietly and meticulously to ensure your space remains a sanctuary throughout your stay. From daily refreshes to thoughtful turndown touches, they uphold the highest standards of cleanliness and comfort with a deep sense of pride and discretion.

Behind the scenes, our maintenance and technical team is equally dedicated—experts in everything from electrical and plumbing to landscaping and fine finishes. Whether it’s a flickering light or a garden that needs extra bloom, our 24-hour on-call support ensures
every detail is swiftly and seamlessly attended to.
With Serenova, you’ll never have to wonder whether things are taken care of—you’ll simply feel it.